COURSE OUTLINE:DAY 1 Session 1: STEPPING UP TO LEADERSHIP DIFFERENCE OF LEADERSHIP AND MANAGEMENT LEADERSHIP AND EMOTIONAL INTELLIGENCE Self-awareness Self-management Social-awareness Relationship Management Session 2:…
COURSE OUTLINE:SESSION 1: POLICY FORMULATIONPROCESS-Policy Formulation Process-Writing Format for Policies-Offline ActivitiesSESSION 2:ACTUAL WRITINGOF POLICIES AND PROCEDURES-Presentation of Results: Writtensample of Policies and Procedure-Policy Writing Tips-Integration
Program Objectives SESSION 1: SETTING UP THE PERFORMANCE MANAGEMENT STANDARDSKRAs AND KPIs on: – Organizational Capacity – Internal Business Process Improvement – Financial – Customer (Internal/External)…
Building Confidence in Delivering Presentations 1. The Importance of Presentations 2. What You Need to Know Before Developing Your Presentation 3. Factors that Build Your…
PSYCHOLOGICAL FIRST AID• Understanding Psychological First Aid (PFA)• Benefits of Psychological First Aid• Action Principles Related to Psychological First Aid• Steps in Providing Psychological First…
