SUPERVISORY SKILLS AND LEADERSHIP DEVELOPMENT

COURSE OUTLINE:DAY 1 Session 1: STEPPING UP TO LEADERSHIP DIFFERENCE OF LEADERSHIP AND MANAGEMENT LEADERSHIP AND EMOTIONAL INTELLIGENCE Self-awareness Self-management Social-awareness Relationship Management Session 2:…

FORMULATING AND MANUALIZING POLICIES AND PROCEDURES

COURSE OUTLINE:SESSION 1: POLICY FORMULATIONPROCESS-Policy Formulation Process-Writing Format for Policies-Offline ActivitiesSESSION 2:ACTUAL WRITINGOF POLICIES AND PROCEDURES-Presentation of Results: Writtensample of Policies and Procedure-Policy Writing Tips-Integration

PRESENTATION SKILLS, TOOLS AND TECHNIQUES

Building Confidence in Delivering Presentations 1. The Importance of Presentations 2. What You Need to Know Before Developing Your Presentation 3. Factors that Build Your…