Professional Development Course , Professional Improvement Course ,

FUNDAMENTALS OF SUPERVISION

Course Outline:

Introduction to Communication for Team Success
Two-way communication
Active Listening and Non-Verbal Communication
Establishing Clear Expectations and Providing Constructive Feedback
Conflict Management and Resolution
Adapting Communication Styles to Different Team Members
Practical Techniques to Motivate Employees

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Course Outline:

– Introduction to Communication for Team Success – Two-way communication

– Active Listening and Non-Verbal Communication

– Establishing Clear Expectations and Providing Constructive Feedback

– Conflict Management and Resolution

– Adapting Communication Styles to Different Team Members

– Practical Techniques to Motivate Employees

Course Content

FUNDAMENTALS OF SUPERVISION

PART 1- Fundamental of Supervision (How to learn F.A.S.T)

PART 2- Fundamental of Supervision (Introduction to Communication for Team Success – Twoway communication)

PART 3- Fundamental of Supervision (Types of Formal Communication & Types ofCcommunication Barriers)

PART 4- Fundamentals of Supervision (5 Keys Elements of active listening)

PART 5- Fundamentals of Supervision (Organizational Value and Culture)

PART 6- Fundamentals of Supervision (Establishing Clear Expectations and Providing Constructive Feedback)

PART 7- Fundamentals of Supervision(Conflict Management and Resolution)

PART 8- Fundamentals of Supervision(Adapting Communication Styles to Different Team Members Part 1)

PART 9- Fundamentals of Supervision(Adapting Communication Styles to Different Team Member Part 2)

PART 10- Fundamentals of Supervision(Practical Techniques to Motivate Employees)

POST TEST: FUNDAMENTALS OF SUPERVISION