PERFORMANCE MANAGEMENT SYSTEM (KEY PERFORMANCE INDICATOR)

Program Objectives

SESSION 1: SETTING UP THE PERFORMANCE MANAGEMENT STANDARDS
KRAs AND KPIs on:
  – Organizational Capacity
  – Internal Business Process Improvement
  – Financial
  – Customer (Internal/External)

SESSION 2: DESIGNING BEHAVIORAL INDICATORS FROM CORE VALUES
  -Core Competencies
  – Behavioral Drivers