·      The Challenges of Managing in the 21st Century

      (Pre-Pandemic; During Pandemic)

II.    Organizational Development

·      Definition of terms:

–        Organization (in the context of business)

–        Organizational Development

–        Organizational Intervention

–        Organizational Strategies

·      Characteristics of OD

·      When and Why an organization practices OD

·      Examples of OD activities

III.  Practical Steps and Considerations

·      Identifying and Assessing an organizational issue

·      Establishing relevant objectives for assessing an issue

·      Determining tools for assessing an issue

·      Determining interventions to address an issue

Course Content

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