Performance Management System: Identifying KRAs and KPIs

Build Clear Standards. Measure What Matters.

Learn how to define Key Result Areas (KRAs), develop Key Performance Indicators (KPIs), and create clear measures that connect individual contributions to organizational goals.

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Course Details

THE PROBLEM

Are You Measuring the Right Things?

When expectations and measures are unclear, organizations may struggle with:

Unclear employee responsibilities

Poorly defined KRAs

KPIs that are difficult to measure

Goals that are not aligned with business priorities

Clear standards help employees understand what is expected and how success is measured.

The Transformation

From Unclear Expectations to Measurable Results

After completing this course, you’ll be able to:

Establish clear performance standards
Define relevant KRAs and KPIs
Connect individual goals with organizational priorities
Create measurable indicators
Develop behavioral indicators from core values
Strengthen accountability and clarity

Course Outline

What You will Learn?

Performance Management System: Identifying KRAs and KPIs

Practical and Structured Training

This course provides step-by-step guidance on:

Setting effective performance standards
Identifying KRAs and KPIs across key business areas
Measuring organizational capacity
Improving internal business processes
Establishing financial measures
Measuring internal and external customer performance
Creating behavioral indicators
Identifying core competencies and behavioral drivers

Designed for practical application in real organizations.

Outline

SESSION 1:

Setting Up the Performance Management Standards
Organizational Capacity
Internal Business Process Improvement
Financial
Customer — Internal and External

SESSION 2:

Designing Behavioral Indicators From Core Values
Core Competencies
Behavioral Drivers

Course Preview

Get a Sneak Peek of the Course

Get a quick preview of the course. Explore the concepts, examples, and practical approach.

Course Inclusions

What's Included?

Downloadable
presentation materials

Free E-certificate upon completion of the course

Self-paced online learning. Accessible anytime, anywhere

Who will benefit

Learn at Your Own Pace. Apply What You Learn.

HR Professionals
Managers and Supervisors
Team Leaders
Department Heads
Business Owners
HR and Performance Practitioners
Professionals Involved in Employee Evaluation

Learn on your own schedule with easy-to-follow modules that combine practical concepts, real-world scenarios, and actionable tools you can apply immediately in your organization.

testimonials

What our learners say?

Clarissa Olarte San Miguel

HR Associate - Mount Carmel Rural Bank, Inc.

My experience in attending this kind webinar is to help my organization and myself in controlling our emotion and be professional in our workplace. It can help our mental health in this kind of webinar.

Logann P. Cago

Information System / technology Specialist - National Power Corporation Pulangi IV Hydro Electric Power Plant

It was very informative and practical. I gained a clearer understanding of proper records handling, retention policies, and compliance with ISO requirements, which I can apply in managing our Technical Document Center.

Nida Mae C. Galeon

Admin Head - Earthworx Development Corporation.

My overall experience attending the webinar was very positive. My favorite part was the practical applications in step by step creating the label card. This webinar gave me new knowledge that I can apply to improve efficiency.

Meet the Trainer

Win Gregorio, CTRP, CHRP, CLC

HR and OD Consultant

Meet Coach Win, the Managing Director of PH Training and Consultancy and a Certified HR Professional by the International Federation of Professional Managers, Certified Total Remuneration/Rewards Professional by the ASEAN Total Rewards Institute (Singapore), and Certified Life Coach by the IAO-US and UK. With more than a decade of HR expertise across various industries, including Education, Manufacturing, BPO, IT Consultancy, FMCG, and NGO, Win has a passion for helping organizations enhance their human capital.

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